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GENERAL TERMS AND CONDITIONS

Methods of Payment

Registration fees must be paid in EUR by one of the following methods:

1. Credit Card
For payment by credit card please use the on-line payment system.
The system accepts the following credit cards: MasterCard, Visa Card.

2. Bank Transfer
Invoice with the bank details will be sent to participant within three working days after the submission of the registration form. Please note that payments without invoice number will not be identified and the registration will not be confirmed.

Please note that payments by bank transfer will only be accepted by 25 May 2018. After this date only payments by credit cards will be accepted by using the on-line payment system.
All payments made by bank transfer have to be net of all bank charges. The payer pays the bank charges of their bank, and the beneficiary pays the charges of their bank, if any.

Cancellations and Refunds
The congress organizer has to be notified in writing by e-mail (registration@icoldaustria2018.com) about the cancellation of the registration. Telephone cancellation will not be accepted. The appropriate refunds will be made after the congress at latest

The following cancellation conditions apply:

Cancellation received                                          Refund

Before 1 April 2018                                             full refund of accommodation less 30 EUR handling fee

1 April 2018 till 1 May 2018                             50% of the whole amount will be charged

From 2 May 2018                                                 no refund

Name change
If you are prevented from attending, you will be given the opportunity to send a colleague in your place. Name changes should be notified in writing to the congress organizer. A handling fee of 30 EUR will be charged for each name change.

VISA Requirements
Invitation letters for visa purposes can only be sent to participants who have completed the registration process. Further information regarding visa requirements can be found at www.icoldaustria2018.com/general-information/visa-regulations/

Liability
The congress organizers shall be held liable in the framework of a duty of care as a respectable business partner according to statutory provisions. The liability of the congress organizer – for whatever legal reason – shall be limited to intent and gross negligence. The liability of commissioned service providers shall remain unaffected by this. The attendee shall take part in the congress at his/her own risk. Oral agreements shall not be binding if these have not been confirmed in writing by the congress organizers. 

Hotels
The congress organizer has been appointed as the official hotel agent of ICOLD Austria 2018 and will handle all related arrangements.

All rates quoted are per room per night including breakfast and 13 % VAT.
Full prepayment is required to guarantee the accommodation.

To make a hotel reservation, it is necessary to fill in the online accommodation form at www.icoldaustria2018.com

Change of hotel reservation
Per amendment a handling fee of 30 EUR will be charged. 

Cancellations and Refunds
The congress organizer has to be notified in writing by e-mail (registration@icoldaustria2018.com) about the cancellation of the registration. Telephone cancellation will not be accepted. The appropriate refunds will be made after the congress at latest

Cancellation received                                           Refund

Before 1 April 2018                                              full refund of accommodation less 30 EUR handling fee

1 April 2018 till 1 May 2018                              50% of the whole stay will be charged

From 2 May 2018                                                  no refund 

Group reservations
For group reservations (more than 10 rooms) please contact the congress organizer: registration-at-icoldaustria2018-dot-com

We will assist you to find a suitable hotel for your stay and handle your reservation.

Please note that price of accommodation is not included in the registration fees

Study Tour Cancellation
The congress organizer has to be notified in writing by e-mail (registration@icoldaustria2018.com) about the cancellation of the registration. Telephone cancellation will not be accepted. The appropriate refunds will be made after the congress at latest.

Cancellation received                                         Refund

Before 1 April 2018                                            full refund of accommodation less 30 EUR handling fee 

1 April 2018 till 1 May 2018                            50% of the whole stay will be charged

From 2 May 2018                                                no refund

Per amendment a handling fee of 30 EUR will be charged.

User Agreement

The delegate agrees that the data, photos, audio and video can be used by ATCOLD and TU-Graz/Institute of Hydraulic Engineering and Water Resources Management, the host of ICOLDAUSTRIA 2018 for further steps (Social Media or future congresses).

The delegate agrees that the registration data will be recorded electronically and will be used for further (e-mail-) information by ATCOLD and TU-Graz/Institute of Hydraulic Engineering and Water Resources Management, the host of ICOLDAUSTRIA 2018.

The delegate agrees that name / company / country will be printed in the official delegate list of the congress. No data will be transferred to further third party.

The delegate can withdraw the acceptance at any time per email to registration-at-icoldaustria2018-dot-com.